Frequently Asked Question

How do I complete an attended transfer?
Last Updated 3 months ago

1. Press the transfer button (As pictured below) on the phone.

2. Dial the extension or press the corresponding extension button.

4. Press the "AttTrnf" softkey.

5. Wait for the called extension to answer.

6. Introduce the call.

7. Choose to Complete the Transfer OR Abort the Transfer.

Complete the Transfer

8. Press the "Transfer" softkey with the red background or hanging up will also complete the transfer.

Abort the Transfer

8. Press the "Split" softkey which puts the original caller on hold.

9. Press your flashing line key to pick up the original call.

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