Frequently Asked Question
Reset Canvas cache to correct white screen.
Last Updated 4 years ago
1. Close Canvas.
2. Open Settings.
![image](/file.php?key=ole_qikgyj0g8e5j68nxr_t7bnyzytty&expires=1725840000&signature=efc0f9d0a692340e7858d347e50d60e19c397c67&disposition=inline&id=792)
3. Scroll down on the left side to Student.
![image](/file.php?key=_z2pnyj_7onlztjhsh1sbxfgs77n5n-s&expires=1725840000&signature=55920f84963b033d992c70f484579805f8246d93&disposition=inline&id=794)
4. Click on Student.
5. On the right side, Turn on "Reset cache on next Launch"
![image](/file.php?key=xjipueab4snrngc6bxqru3s5otao3ask&expires=1725840000&signature=3ec361a90020c3b0fb72962e86575bcc89253d47&disposition=inline&id=793)
Button should turn green
![image](/file.php?key=kepo7vprklmfpkf4h-svlv-qqo9webuq&expires=1725840000&signature=9e14cb17253e8d46e4b96409cf072f1c5a78d709&disposition=inline&id=791)
6. Close Settings.
7. Launch Canvas and try assignment again.
2. Open Settings.
3. Scroll down on the left side to Student.
4. Click on Student.
5. On the right side, Turn on "Reset cache on next Launch"
Button should turn green
6. Close Settings.
7. Launch Canvas and try assignment again.